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We understand that schedules can change. To be fair to both our clients and our time, the following cancellation policy applies to all appointments:

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• Cancellations made more than 48 hours before your appointment, your deposit will be fully refunded within 5 working days.

• Cancellations made within 48 hours of your appointment, your deposit will be retained.

• Same-day cancellations or failure to attend will result in the full appointment fee being due.  If you paid in full at the time of booking this will be retained.  If you have a balance to pay a payment link will be sent for this.

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By booking an appointment, you agree to this cancellation policy.